We aim to ship you order within 3 days of receiving it but sometimes things prevent this from happening. If so we will contact you to advise you of when your order will be shipped so it is important that you give us a valid email address. We don't ship on weekends or Bank Holidays.
Postage is calculated by weight and the shipping method is determined by both the weight of your order and the location that you are ordering from. Most overseas orders will be shipped via Federal Express - we do this to ensure that there is complete transparency and end to end tracking of the order.
Within the UK we offer free shipping on orders of £100 or more
There is a blog post with some FAQs on shipping that you can read at https://theterrainshed.co.uk/blogs/news/shipping